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An end user belongs to multiple organizations and has tickets open in each organization. You want to delete one of those organizations.

What is true in this situation?

1 Answer

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Final answer:

Deleting an organization in a ticketing system can impact open tickets and user management; it's crucial to know the system's policies and have a data backup plan.

Step-by-step explanation:

If you are considering deleting an organization that an end user belongs to and the user has open tickets in multiple organizations, it is important to understand the implications of this action. Typically, in a ticketing system, deleting an organization may affect the visibility and management of the tickets associated with that organization. Before deleting, you should verify the system's policies regarding ticket retention and user associations. If the tickets remain open and are not transferred or reassigned to another organization or individual, there might be issues with ticket follow-ups or service continuity for the user.

Data regarding the deleted organization might also be lost, so it's essential to have a backup plan or an archival process in place. Always ensure that communication with the end user is clear about the changes that will occur due to the deletion of the organization.

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