Final answer:
A Quick Pulse survey is sent to a customer shortly after a sale has been completed, usually within 24 to 48 hours. This allows customers to provide feedback on their recent experience with the business.
Step-by-step explanation:
A Quick Pulse survey is usually sent to a customer shortly after a sale has been completed. The timing of the survey is crucial as it allows the customer's experience to be fresh in their mind. This ensures that their feedback is accurate and reflects their recent interaction with the business.
For example, a customer may receive a Quick Pulse survey via email within 24 to 48 hours after their purchase. This allows them to provide feedback on important aspects such as the sales process, customer service, and overall satisfaction with the experience.
The promptness of sending the survey also demonstrates the business's commitment to gathering customer feedback and making improvements based on it.