Final answer:
Under the Deceptive Trade Practices Act (DTPA), a customer may receive up to triple the economic damages for mental anguish. Double jeopardy does not apply to these civil matters, as highlighted by the O.J. Simpson case where he faced civil action after a criminal acquittal.
Step-by-step explanation:
A customer who is looking to recover damages under the DTPA for mental anguish may receive up to three times the economic damages. The DTPA, or Deceptive Trade Practices Act, is designed to protect consumers from false, misleading, and deceptive business practices, unconscionable actions, and breaches of warranty.
The double jeopardy rule does not prevent an individual from seeking these damages in a civil court, even if the accused party was acquitted in a criminal case. An example of a case where civil damages were sought after a criminal acquittal is the trial involving former football star O.J. Simpson in the 1990s.