Question

The following are the telephone etiquette except one;

A. Always identify yourself at the beginning of all calls.
B. Be sensitive to the tone of your voice.
C. Allow interruptions to occur during conversation.
D. Always speak into the telephone receiver with an even and low tone of voice.​

Answer 1

Telephone etiquette refers to the set of behaviors and customs that individuals should follow when using the telephone for communication in a professional or polite manner. This includes identifying yourself at the beginning of calls, being sensitive to the tone of your voice, and speaking clearly into the telephone receiver.

Step-by-step explanation:

The telephone etiquette that allows interruptions to occur during a conversation is the exception among the given options. Telephone etiquette refers to the set of behaviors and customs that individuals should follow when using the telephone for communication in a professional or polite manner.

When engaging in a telephone conversation, it is important to:

1. Always identify yourself at the beginning of all calls. This helps the recipient of the call know who they are speaking with and establishes proper communication.
2. Be sensitive to the tone of your voice. Speaking in a friendly and respectful manner helps to convey professionalism and courtesy to the other person on the line.
3. Always speak into the telephone receiver with an even and low tone of voice. This ensures that the person at the other end hears you clearly and understands what you are saying.

By following these etiquette guidelines, individuals can engage in effective and professional telephone communication.