Final answer:
Yes, a client can freeze or cancel their membership over the phone. Businesses may provide this option for convenience, but clients should follow the established policies.
Step-by-step explanation:
Yes, a client can freeze or cancel their membership over the phone.
In many cases, businesses understand that their clients may want to make changes to their memberships and offer options to cancel or freeze over the phone for convenience. However, it's important for the client to follow any specific cancellation or freeze policies that the business may have in place.
For example, a fitness club may allow members to freeze their memberships over the phone for a certain period of time, while a streaming service may offer the option to cancel over the phone without any specific conditions.