Final Answer:
To triage the issue of 4 units not loading packages and colors on GM's, it would be best to gather more information about the specific units, check for any recent changes or updates, and troubleshoot the issue systematically.
Step-by-step explanation:
Triage is the process of assessing and prioritizing issues or problems. In this case, to triage the issue of 4 units not loading packages and colors on GM's, the following steps can be taken:
1. Gather more information: Ask the user for specific details about the units, such as model numbers, software versions, and any recent changes or updates that may have been made. This will help in understanding the scope and possible causes of the issue.
2. Check for common factors: Look for any common factors among the affected units. Are they all the same model or software version? Were they recently updated or modified? Identifying common factors can help pinpoint potential causes or sources of the problem.
3. Systematic troubleshooting: Start troubleshooting the units one by one. Check the connections, cables, and power supply to ensure they are properly connected and functioning.
Verify the settings and configurations related to packages and colors. Try restarting the units or performing a factory reset if necessary. Document the steps taken and any observations made during the troubleshooting process.
4. Escalate if needed: If the issue persists or if it seems to be beyond the scope of basic troubleshooting, escalate the problem to a higher level of support or the appropriate technical team for further investigation and resolution.
By following these triage steps, you can gather more information, identify common factors, troubleshoot systematically, and escalate if necessary, in order to address the issue of 4 units not loading packages and colors on GM's effectively