Question

Active listening involves various skills, and the acronym "MORE PIES" is a helpful reminder. Which of the following correctly represents the components of "MORE PIES"?

A) M: Maintain eye contact, O: Open posture, R: Reflecting feelings, E: Empathy, P: Paraphrasing, I: Inquiring, E: Summarizing, S: Silence

B) M: Mirroring body language, O: Observing surroundings, R: Resonating emotions, E: Encouraging dialogue, P: Probing questions, I: Establishing rapport, E: Sympathy, S: Spontaneous responses

C) M: Multitasking, O: Offering solutions, R: Repeating information, E: Excluding distractions, P: Interrupting, I: Expressing opinions, E: Suggesting alternatives, S: Dominating the conversation

D) M: Minimizing eye contact, O: Closed posture, R: Redirecting emotions, E: Disregarding feelings, P: Ignoring questions, I: Criticizing, E: Avoiding summaries, S: Non-stop talking

Answer 1

The correct representation of "MORE PIES" for active listening is A) M: Maintain eye contact, O: Open posture, R: Reflecting feelings, E: Empathy, P: Paraphrasing, I: Inquiring, E: Summarizing, S: Silence, which encompasses key behaviors and attitudes for effective communication.

Step-by-step explanation:

Active listening involves various skills, and the acronym "MORE PIES" is a helpful reminder to integrate these crucial components into effective communication. The correct representation of "MORE PIES" is:

A) M: Maintain eye contact, O: Open posture, R: Reflecting feelings, E: Empathy, P: Paraphrasing, I: Inquiring, E: Summarizing, S: Silence

This selection aligns with the behaviors and attitudes that facilitate active listening, such as maintaining eye contact to show attentiveness, adopting an open posture to demonstrate receptiveness, reflecting feelings to acknowledge the emotions of the speaker, and expressing empathy. The listener also engages in paraphrasing for clarity, inquiring to delve deeper, summarizing to consolidate understanding, and allowing silence to give the speaker space to share their thoughts.