Final answer:
When transporting individuals with disabilities, one should make room for guide dogs and secure mobility aids. Speaking directly to the person with the disability instead of a companion is also an important aspect of respect and communication.
Step-by-step explanation:
When transporting people with disabilities, you should prioritize the individual's dignity and independence. It is important to a) Make room for guide dogs since they are essential for the mobility and independence of visually impaired individuals. Furthermore, b) Secure mobility aids, such as wheelchairs and scooters, to ensure safety during transport. Yet, it is incorrect to c) Speak to the disabled person's companion or assistant, rather than directly to the disabled person; you should always address the person with the disability directly, respecting their voice and agency. Thus, the correct answer is d) a. and b. are correct.
Understanding the framework provided by the Americans with Disabilities Act (ADA) can offer context to this procedure. The ADA emphasizes the importance of providing necessary accommodations and maintaining respectful communication, fostering independence and inclusion for individuals with disabilities.