Question

What do you provide a Customer who had initiated an international wire transfer?

Answer 1

When a customer initiates an international wire transfer, you should provide them with a confirmation of the transaction, a transfer receipt, and an explanation of fees.

Step-by-step explanation:

When a customer initiates an international wire transfer, there are several key documents and information that you should provide them with:

1. Confirmation of transaction: Provide the customer with a confirmation document that includes details such as the amount sent, exchange rate, fees, and the beneficiary's bank information.
2. Transfer receipt: Provide the customer with a receipt that confirms the transfer has been completed.
3. Explanation of fees: Explain the fees associated with an international wire transfer, including any currency conversion fees, intermediary bank fees, and the potential for recipient bank fees.

By providing these documents and information, you ensure that the customer is informed about the transaction and has a record of their wire transfer.