Final answer:
Administrators should call Adult Protective Services if staff suspect physical harm to a resident, as this constitutes physical abuse, one of the major categories of elder abuse. Factors contributing to the risk of elder abuse include low job satisfaction, high stress, burnout, and lack of support. Preventative measures are vital to protect residents in care facilities.
Step-by-step explanation:
Administrators of a long-term care facility have the responsibility to ensure the safety and well-being of both residents and staff. When situations arise that could potentially harm residents, it is crucial for administrators to take appropriate action.
Out of the provided options, administrators should most certainly call Adult Protective Services (APs) if staff: suspect physical harm by a family member to a resident. This falls under one of the major categories of elder abuse, specifically physical abuse, which includes any form of hitting, shaking, or other physical harm.
The environment in a nursing home can often be stressful for caregivers, which can sometimes lead to issues of abuse. Factors that increase the likelihood of elder abuse by caregivers include low job satisfaction, viewing elderly as child-like, burnout, less training, lower education, depression, and other psychiatric disorders. Caregivers like Tyre, who experience high stress, low autonomy, and lack of support can develop a hostile attitude towards residents, which could lead to abuse. Protective measures are essential to prevent such unfortunate situations.