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discuss a strategy that the organization might have utilized to recognize the problem, rather than the symptom

User Enfors
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Final answer:

An organization should utilize strategies involving information gathering from stakeholders, expert knowledge, and root cause analysis to identify the underlying problems. A structured problem-solving strategy is essential for finding reasonable and effective solutions. Clarity on whether the goal is to broadly examine problems or recommend a specific solution is also necessary.

Step-by-step explanation:

Identifying the Problem in an Organization

When an organization encounters an issue, it's imperative to distinguish the underlying problem from its symptoms. To achieve this, the organization might utilize a strategy that includes several steps such as:

  1. Gathering information from customers and other stakeholders to get a multifaceted view of the situation.
  2. Finding expert information through direct consultation or from academic or professional publications.
  3. Conducting a root cause analysis which is a systematic process used to identify what the real underlying problem is, rather than just addressing the symptoms.

It is crucial to follow a consistent problem-solving strategy that often involves identifying knowns and unknowns, and verifying if the solutions are reasonable. Each stage of problem-solving, namely strategy, solution, and significance, adds clarity to understanding the problem and devising viable solutions.

Ultimately, the purpose of this exercise whether it is to examine a problem broadly and discuss potential solutions, or to recommend a specific solution must be clear. Only through a structured methodology can an organization effectively tackle problems and ensure sustainable success.

User LamdaComplex
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