Question

Describe what is meant by tactful communication. Then provide an example of how you would utilize tactful communication skills with medical providers to ensure accurate code selection.

Answer 1

Tactful communication in the medical context involves expressing oneself clearly and respectfully to ensure accurate code selection.

Step-by-step explanation:

Tactful communication refers to the skill of expressing oneself clearly and respectfully while avoiding offense or causing discomfort. In the context of interacting with medical providers for accurate code selection, tactful communication involves effectively conveying information about a patient's condition and treatment in a precise yet sensitive manner.

For example, when discussing a patient's symptoms and medical history with a doctor, a tactful communicator would choose their words carefully to accurately describe the situation without causing alarm or confusion. They might use non-technical language to ensure clear understanding and show respect for the doctor's expertise by asking clarifying questions if necessary. This tactful approach helps in ensuring accurate code selection by facilitating a thorough understanding of the patient's case.