Final answer:
Emotional intelligence, also known as emotional awareness, involves the ability to observe, differentiate, and utilize emotions to direct thoughts and behavior.
Step-by-step explanation:
Emotional intelligence, also known as emotional awareness, involves the ability to observe one's own feelings and emotions and those of others, differentiate among them, and utilize them to direct thoughts and behavior. It encompasses understanding emotions, showing empathy, understanding social relationships and cues, regulating one's own emotions, and responding in culturally appropriate ways. People with high emotional intelligence typically have well-developed social skills.