Question

If a customer calls because they would like to change the credit card they used on recently placed order that is still in Received [in-house Whiskey], Which department would they be transferred to _______. (item not available to place new order)

Answer 1

If a customer wants to change the credit card used on a recently placed order, they would be transferred to the Customer Service department.

Step-by-step explanation:

If a customer calls to change the credit card they used on a recently placed order that is still in the Received stage, they would be transferred to the Customer Service department. The Customer Service department is responsible for handling customer inquiries and providing assistance with order-related issues, including updating payment information.