Final answer:
Both Tech A and Tech B are correct. A special puller and installer tool is necessary for the service of a vibration damper, and if the inertia ring is loose, the damper must be replaced.
Step-by-step explanation:
The question is addressing the procedures and requirements for servicing a vibration damper (also known as harmonic balancer) in automotive engines. Tech A's statement is accurate because, in most cases, a special puller and installer tool is indeed required to remove and properly install a vibration damper to ensure that it is seated correctly without causing damage to the engine or the damper itself. Tech B's statement is also correct; if the inertia ring on the vibration damper is loose, the capability of the damper to reduce and absorb engine vibrations is compromised, and it must be replaced for the engine to function properly.
Therefore, the correct answer is that both technicians are correct.