Question

A supervisor can best combat biases in attention by:

a.using statements that phrase inferences as facts.
b.using technical jargon to grab the attention of the listener.
c.phrasing messages carefully to appeal to the receiver.
d.switching to nonverbal forms of communication.

Answer 1

A supervisor should combat biases in attention by carefully phrasing messages to appeal to the receiver, using non-confrontational language, and avoiding technical jargon to maintain open and constructive communication.

Step-by-step explanation:

A supervisor can best combat biases in attention by phrasing messages carefully to appeal to the receiver. This approach avoids imposing authority by polarizing the conversation, and it represents uncertainty fairly while still conveying credible concern.

Using modifiers such as "it seems that," "it appears to me that," or "I may be wrong, but" can invite the listener into a constructive conversation. It allows the supervisor to still hit the main points without being confrontational by using words like "possible," "likely," "plausible," and "risk" to soften the tone but still express concern.

Other effective communication strategies include avoiding technical jargon that could confuse the listener and maintaining a focus on solving the problem while remaining respectful and open. This helps to manage the conversation in a way that maintains a positive working relationship.