Final answer:
Good listening skills involve both psychological engagement and the physical ability to hear across different frequencies. A person with a 60-phon hearing loss may face difficulties in perceiving speech, especially from female voices. Active, empathetic engagement enhances understanding and communication.
Step-by-step explanation:
If a person does not have good listening skills, they are not going to get the full message as the speaker intends. This is true for both the psychological aspect of being an engaged listener as well as the physiological capacity to hear. Good listening encompasses the ability to receive and interpret the full spectrum of signals in speech, including tone, pitch, and volume. Good listeners do not judge or interrupt; they empathize and use body language to show understanding. Moreover, people with hearing impairment may have particular challenges. For example, someone with a 60-phon hearing loss may only hear the lowest frequencies and struggle with understanding speech unless it is louder than normal. Female voices, characterized by higher frequencies, may become particularly difficult for them to understand. This highlights the importance of both auditory capability and engaging listening practices in effective communication.