51.2k views
4 votes
Data obtained from an organization's internal CRM, HR, and workflow applications is classified as:

User Diondra
by
7.4k points

1 Answer

5 votes

Final answer:

Quantitative data from internal CRM, HR, and workflow applications help identify and understand employee roles within an organization, which is crucial for improving operations and relationships.

Step-by-step explanation:

Data obtained from an organization's internal Customer Relationship Management (CRM), Human Resources (HR), and workflow applications is classified as quantitative data. These internal records help you remember co-worker's names and titles, discover employee roles and how they fit into the organization, and learn about the type of work others do, and how it relates to what you do. This type of data is crucial for an organization as it can be analyzed to improve operations, employee engagement, and customer relationships. Although this data may not come from traditional methods such as in-depth interviews, focus groups, or analysis of content sources, it still provides valuable insights into the internal workings of a company.

User Lakshmen
by
7.2k points