Final answer:
Buffer increased security measures, apologized to users, and enhanced its response and recovery plan as a result of how it handled the hacking crisis.
Step-by-step explanation:
The question is asking for a result that was NOT caused by how Buffer handled the hacking crisis. Buffer is a social media management platform that experienced a hacking incident in 2013. Some of the results that were directly caused by how Buffer handled the crisis include:
- Buffer increased security measures to prevent future breaches.
- Buffer apologized to its users and kept them informed about the situation.
- Buffer enhanced its response and recovery plan for future crises.
One result that was NOT directly caused by how Buffer handled the hacking crisis could be a decline in user engagement or loss of trust in the platform.