Final answer:
A workflow control system monitors business processes to ensure tasks and activities are carried out according to specifications, aligning with managerial expectations and productivity goals.
Step-by-step explanation:
The question relates to the systems used for monitoring business processes. A workflow control system is responsible for monitoring processes to ensure that tasks, activities, and responsibilities are executed as specified. The role of such a system can be seen in various job settings where employees are accountable for particular processes and outcomes.
In essence, managers set expectations, and the workflow control system helps in providing oversight and ensuring that these expectations are met. Focusing on this system also ties in with Industrial-Organizational (I-O) psychology questions, such as attention maintenance and the design of systems to support attention, which are essential for ensuring productivity and efficiency in the workplace.