Final answer:
The five major social trends—increasing educational levels, changing marriage patterns, higher divorce rates, changing household makeup, and changing work dynamics—require retailers to adapt to a more discerning and diverse customer base, with an emphasis on online presence and non-material goods in the face of globalization and technological innovation.
Step-by-step explanation:
The implications of the five major social trends on retailing include a shift in the landscape of consumer demands and shopping habits. The increasing educational levels of consumers impact retailing by creating a customer base that is more discerning and demanding in terms of product quality and information availability.
The changing state of marriage and the growth of the never-married population, alongside higher divorce rates, influences retail preferences and purchase patterns, with individuals seeking products suited to single or divorced life stages. The transforming nature of the 21st-century household means retailers must cater to diverse family structures, while shifting work dynamics demand flexibility in shopping hours and options.
Lastly, the interconnection between technology and globalization is prominently reshaping retail strategy. As consumers have the ability to order goods from anywhere globally, local retailers face greater competition, necessitating strategies such as increased online presence and international shipping options. Department stores, once symbols of modern consumerism, have evolved selling strategies, including fixed pricing, widespread advertising, and a variety of standardized goods that reach a national customer base.
These trends are also mirrored in other sectors, such as textiles where affordability and fashion cycles influence purchasing habits. In the broader socio-economic context, the rise of the information society built on digital technology places further emphasis on online and nonmaterial goods. Overall, these trends require retailers to adapt to a more informed, diverse, and globally connected customer base.