Final answer:
Leadership in crisis requires processing abstract information, anticipating unforeseen situations, making individual sacrifices, and recognizing the need for timely response to maintain organizational integrity. Additional key behaviors include flexibility, resourcefulness, accepting feedback, accountability, active participation, independence, and alignment with managerial priorities.
Step-by-step explanation:
Leadership during a crisis involves certain key behaviors that are crucial for effectively guiding an organization through uncertain times. These behaviors include the ability to process abstract information, which allows leaders to understand complex and often incomplete data to make informed decisions. Additionally, leaders should have the foresight to anticipate situations that have never occurred, preparing for potential future challenges.
Leaders must also be willing to make individual sacrifices for the greater good, demonstrating commitment to their organization and stakeholders. This includes recognizing that waiting for a crisis to become apparent may be too late, and proactive action should be taken to prevent or mitigate potential issues (awaiting a clear-and-present crisis may leave us unable to mount a timely response).
Other important behaviors include remaining flexible in the face of change, being resourceful, listening and responding professionally to feedback, owning up to mistakes, actively participating in organizational activities, minimizing the need for supervision, and seeking out ways to contribute to areas that are a manager's priority. These qualities not only support the organization during challenging times but also inspire confidence and trust among team members and stakeholders.