Final answer:
Herzberg's Two-Factor Model of Motivation differentiates between Hygiene factors and Motivators for understanding employee satisfaction and motivation. By improving Hygiene factors such as company policies and compensation, dissatisfaction can be reduced, and motivation can be increased by focusing on Motivators like achievement and responsibility.
Step-by-step explanation:
Frederick Herzberg's Two-Factor Model of Motivation is a significant theory in understanding employee satisfaction and work motivation. It distinguishes between 'Hygiene' factors, which can cause dissatisfaction if absent but do not motivate if increased, and 'Motivators,' which truly drive people to perform better. The Hygiene factors include aspects like company policies, supervision, salary, interpersonal relations, and working conditions. In contrast, Motivators relate more to the nature of the work itself, such as achievement, recognition, the work itself, responsibility, and advancement.
To apply Herzberg's model in motivating employees or reducing dissatisfaction, one would focus on improving Hygiene factors to avoid dissatisfaction and enhancing Motivators to foster genuine motivation. For instance, ensuring competitive compensation, creating a supportive work environment, and providing opportunities for career development are crucial. Furthermore, recognizing employee achievements, entrusting them with more responsibility, and creating jobs that challenge and engage employees can lead to higher levels of motivation.
Three Organizational Features/Concepts of Hygiene Factors:
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- Company policies should be fair and transparent to prevent dissatisfaction.
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- Managers should adopt a supportive and effective supervisory style.
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- Employees expect fair and sufficient compensation for their efforts and costs.
Three Organizational Features/Concepts of Motivators:
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- Encourage a sense of achievement by setting challenging yet achievable goals.
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- Offer recognition for employee efforts to boost morale and motivation.
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- Design jobs that provide autonomy and opportunities to take on responsibility.