Final answer:
To evaluate the success of a company's digital transformation, factors such as increase in revenue and profitability, customer satisfaction and engagement, and operational efficiency can be considered. The most successful company with its digital transformation strategy among the three in the case study would require a deeper analysis.
Step-by-step explanation:
In order to evaluate the success of a company's digital transformation, there are several factors and measures that can be considered:
1. Increase in revenue and profitability: This can be measured by comparing the company's financial statements before and after the digital transformation. If the company has seen a significant increase in revenue and profitability, it can be considered a successful transformation.
2. Customer satisfaction and engagement: The company should analyze customer feedback, reviews, and engagement metrics to determine if the digital transformation has improved customer satisfaction and increased engagement with the company's products or services.
3. Operational efficiency: The digital transformation should lead to improved efficiency in business processes. This can be measured by analyzing data on cost savings, time savings, and productivity improvements.
Based on the case study provided, the company that was most successful with its digital transformation strategy can be determined by considering these factors and measures. It would require a deeper analysis of each company's financial performance, customer satisfaction metrics, and operational efficiency data to make an accurate assessment.