Final answer:
The benefits register is a key document that lists all planned program benefits, providing a basis for measuring and communicating their delivery throughout the program's duration. It aligns benefits with business objectives, ensuring they are tracked against milestones and facilitating effective benefits realization management.
Step-by-step explanation:
The benefits register collects and lists the planned benefits for the program and is used to measure and communicate the delivery of benefits throughout the duration of the program. This document is crucial for stakeholders to understand what the organization aims to achieve with the program. It includes detailed information such as the scope of the benefits, how they align with business objectives, and the timeline for when they are expected to be realized.
By tracking the benefits in a register, organizations can better manage expectations and report on the program's success. It serves as an essential tool for ongoing benefits realization management (BRM) and ensures that all benefits are clearly documented and tracked against program milestones.
Furthermore, a well-maintained benefits register helps in the decision-making process by providing valuable insights into which aspects of the program are delivering as expected and which may require adjustment. Consistent updating of the register throughout the program lifecycle also enables lessons learned to be documented for future reference, enhancing organizational capability for managing benefits effectively in subsequent programs.