Final answer:
The core function of an operations manager is to oversee the production of goods and services, ensuring efficiency and effectiveness in meeting customer requirements. This role has evolved with a greater reliance on data analytics, technology, sustainability, ethical practices, and employee wellbeing.
Step-by-step explanation:
Core Function of an Operations Manager
The core function of an operations manager in an organization is to oversee the production of goods and services. This role involves ensuring that business operations are efficient in terms of using as little resources as needed, and effective in terms of meeting customer requirements. It encompasses managing the process of creation of products or services, from design to final output. Operations managers are responsible for managing various aspects of operations such as procurement, warehousing, manufacturing, and logistics.
Evolution of Operations Management
Over the last 5 years, the role of operations management has evolved significantly. Driven by digital transformation, operations managers now increasingly rely on data analytics and technology to optimize processes. They must also be adept at managing supply chain disruptions, which have become more frequent due to factors such as global pandemics and geopolitical tensions. The focus on sustainability and ethical sourcing has also become more pronounced, prompting operations managers to implement environmentally-friendly and socially responsible practices within their operations. Lastly, there has been a shift towards recognizing the importance of employee wellbeing on productivity and efficiency, leading operations managers to develop policies that support a healthy work-life balance.