Question

Customers who trust the business owner tend to be repeat customers, so it is good for profits. Leaders with poorly written messages tend to have poor commination skills, it can leave associates and customers confused. Those poor communication skills can also decrease revenue and productivity?

Answer 1

Customers who trust the business owner tend to be repeat customers, which is good for profits. Poor communication skills from leaders can decrease revenue and productivity.

Step-by-step explanation:

Customers who trust the business owner tend to be repeat customers, which is beneficial for profits. When customers trust a business owner, they are more likely to return for future purchases and recommend the business to others. This helps establish a good reputation, which in turn increases customer loyalty and can lead to higher prices being charged.

Poorly written messages from leaders can indicate poor communication skills, leaving both associates and customers confused. This can negatively impact the business by decreasing revenue and productivity. Effective communication skills are essential in a business environment to ensure clear understanding and efficient operations.