Final answer:
Rob is overstepping managerial boundaries by suggesting that Shelly puts her mother in a nursing home rather than focusing on supporting her.
Step-by-step explanation:
Rob's behavior can be seen as overstepping managerial boundaries rather than showing ordinary concern for his employee. While it is understandable that Rob may be concerned about Shelly's well-being and work performance, it is not his place to push her towards making personal decisions about her mother's care. Rob should have focused on supporting Shelly by referring her to the company’s EAP and offering flexible work arrangements instead of suggesting a specific solution like putting her mother in a nursing home.