Final answer:
The motive force for implementing total quality management in an organization is to improve product and service quality, enhance performance, be competitive, ensure customer satisfaction, and increase efficiency. It involves a culture of ongoing improvement and includes everyone in the organization.
Step-by-step explanation:
The total quality management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. The motive force to implement TQM in any organization typically stems from the desire to enhance performance, compete effectively in a global marketplace, guarantee customer satisfaction, and increase efficiency. By embracing TQM, organizations aim to reduce waste, prevent errors, and foster a culture of continuous improvement, which involves every employee from the top management to the front-line workers.
Just as individuals seek to improve their potential and success through education, organizations implement TQM to realize their full potential by improving their processes and outcomes. This improvement ethos is rooted in a deeply held belief that systematic management of quality leads to business success and economic prosperity. When considering the psychology of workers and the health of an organization, TQM becomes a strategic choice to motivate workforce, understand diverse backgrounds, and achieve high productivity.