Question

This is a subjective question, hence you have to write your answer in the Text-field given below. What kind of quality tool or technique you prefer to eliminate quality failure in the customer hands while releasing new product in the marketplace?

Answer 1

Quality control checks, customer feedback, and continuous improvement practices can be used to eliminate quality failures in the customer's hands.

Step-by-step explanation:

One quality tool or technique that can be used to eliminate quality failures in the customer's hands while releasing a new product in the marketplace is the use of quality control checks and inspections. These checks and inspections can help identify any defects or issues with the product before it reaches the customer. For example, a manufacturing company can implement a process where each product goes through a series of quality inspections at different stages of production to ensure that it meets the required quality standards. This can help prevent any quality failures or issues from reaching the customer.

Another tool that can be used is customer feedback and surveys. By collecting feedback from customers who have used the product, the company can identify any quality issues or failures and take corrective actions. For example, a software company releasing a new application can gather feedback from users through surveys or online reviews. This can help them identify any bugs or usability issues and fix them before more customers experience quality failures.

Lastly, continuous improvement practices such as the use of Six Sigma or Lean methodologies can also help eliminate quality failures. These methodologies focus on identifying and eliminating defects or waste in the production process, which can lead to better quality products. By implementing these practices, companies can proactively identify and address quality failures before the product is released to the market.