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The focus of this chapter is training and how important this tool is in assisting organizations with accomplishing strategic goals. According to the text, training is the process whereby people acquire the capabilities needed to perform jobs. This week's assignment is a supplemental case. Please read the case in this week's module. Answer the questions below. Please read the case about the new payroll clerk and answer the following questions.

What problems can you identify with the orientation activities experienced by Irene?

1 Answer

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Final answer:

The possible issues with Irene's orientation include the absence of formal staff orientation, insufficient training, and a lack of structured onboarding, impacting her job performance and integration into the company culture. Training is critical for employee development and organizational success.

Step-by-step explanation:

Problems in Orientation Activities

From the provided case about Irene the new payroll clerk, there are several problems that can be identified with the orientation activities. First, if there was no formal staff orientation or no guidance from a supervisor or colleagues, this lack of structured onboarding could make it difficult for Irene to assimilate into the company culture and understand organizational expectations. Additionally, without sufficient job training and the opportunity to learn through methods like job shadowing, Irene could struggle to acquire the necessary capabilities to perform her job effectively. Effective orientation and training are paramount as they enable new employees to learn about the company's values, priorities, structure, services, as well as their specific role within the organization. Without these, there may be an impact on job performance, retention, and overall satisfaction.

Importance of Training

Training is a critical investment that organizations make in their human capital. According to a 2003 study by Arthur et al., training effectiveness can be measured through immediate employee response, learning outcomes, supervisory behavioral measurements, and results such as productivity and profits. Training not only includes initial orientation but also ongoing development opportunities and can range from self-instruction to computer-assisted programs. Recognizing employer expectations and actively seeking out training and development opportunities, such as volunteering for special projects or committees, is essential for career progression and skill-building.

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