Question

A national bank having branches, offices, and customers in all major states of the country was recently informed of some security breach. The bank has sent a mail to all the customers for resetting their password. The process as per instructions form the bank is:

1) The customer will login to the account with current ID credentials.
2) The customer will be able to change the password with two step processes a) Choose three new security questions from a set of six security questions offered. b) After successful change of the password, the system will give the option to the customer to get information on each transaction nationally and internationally. The customer will choose the amount as to what amount and above he/she wants notification of the transaction (the notification can be sent $1.00 and up on any amount). c) On successful completion of the above steps the customer will receive a one-time OTP by text on the phone number on file, at this stage the customer will be provided with a choice to add a second number or decline the same and let the existing information be on file.
The assignment is :- To write a Business Requirement Document covering the whole process

Answer 1

A Business Requirement Document (BRD) is needed to cover the process of a national bank's password reset, including steps such as login, security question selection, transaction notifications, and OTP verification. Additionally, individuals and companies should implement increased security measures.

Step-by-step explanation:

A Business Requirement Document (BRD) is needed to cover the whole process of a national bank's password reset. The BRD should include the steps mentioned in the question:

1. The customer logs in with their current credentials.
2. The customer selects three new security questions from a set of six.
3. Following a successful password change, the system allows the customer to choose the amount for transaction notifications.
4. The customer receives a one-time OTP via text and can add or decline a second phone number.

Furthermore, it's important for individuals and companies to implement increased security measures such as two-factor authentication, stronger passwords, protection against scams, and anti-virus software to safeguard personal and financial information.