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Several members of the IT department have resigned and the trend continues.

Create an affinity diagram to determine the cause of the problem. ( minimum 5 - 9 causes under each subsection) Develop a Flowchart to ensure that quality is managed when developing the inventory management software solution for Kemko. ( minimum 10 - 15 steps in the process) Develop a cause-and-effect diagram to determine the root causes of poor-quality software. ( Minimum 5 cause under each subsection/ fishbone )

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Final answer:

The causes of the IT department members resigning, steps for ensuring quality in the inventory management software development, and causes of poor-quality software are discussed.

Step-by-step explanation:

  1. The causes of the IT department members resigning could include lack of career advancement opportunities, insufficient salary, hostile work environment, lack of support from management, and excessive workload.
  2. To ensure quality is managed when developing the inventory management software solution for Kemko, the following steps can be taken: gather requirements from stakeholders, create a detailed design document, conduct code reviews, perform thorough testing, and obtain feedback from users.
  3. A cause-and-effect diagram for poor-quality software could include causes such as lack of experienced developers, unclear requirements, inadequate testing, inadequate communication, and bad project management.

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