Final answer:
Goods-based organizations are influenced by production costs, supply and demand, competition, and technology. Service-based organizations focus on service quality, employee skills, and customer satisfaction, with technology enhancing processes and experiences.
Step-by-step explanation:
The decision-making process for a goods-based organization is influenced by a number of factors including the cost of production, supply and demand, competition, and available technology. For example, if an organization faces lower costs of production due to cheaper raw materials or more efficient production processes, it may decide to produce more goods given that its potential profits could increase. Market demand and competition can also affect pricing and the volume of goods produced, while advances in technology can impact productivity and the distribution of goods.
In contrast, a service-based organization must consider factors such as the quality of the service, the skills and training of employees, and customer satisfaction. Since services are intangible and often customized, decision-making might also involve ensuring a higher degree of customer interaction and responsiveness. Additionally, technology plays a role in streamlining service processes and enhancing customer experiences, which in turn can influence business decisions in service-based organizations.