Final answer:
Two hot trends in hospitality include the integration of technology to improve the guest experience, such as mobile check-ins, and the strong emphasis on sustainability with energy efficiency and waste reduction practices.
Step-by-step explanation:
Hot Topics and Trends in Hospitality
One hot topic in hospitality is the increased use of technology to enhance the guest experience. This includes mobile check-in, digital room keys, and personalized room controls through apps. With these innovations, guests can expect a seamless and more controllable stay. Another trend is the focus on sustainability and eco-friendly practices. Hotels and restaurants are implementing measures such as reducing waste, using local and organic products, and employing energy-efficient systems to appeal to environmentally conscious travelers.
Technology in Hospitality
- Mobile check-in and digital room keys
- Personalized room control apps
- Integration of AI for customer service
Sustainability in Hospitality
- Waste reduction programs
- Use of local and organic products
- Energy-efficient and eco-friendly systems