Question

An associate is not completing all of his

assigned tasks. This puts your department
at risk of falling behind on goals.
A longtime associate is resisting a new
policy change, which could impact the
policy's effectiveness.
Select the buttons to rank the scenarios in order of most to least urgent.
Select here to reset button
Some of your associates are not following
proper safety procedures when
transporting heavy merchandise, which
could lead to an injury.
A new associate in your department is
very productive, but does not smile or act
friendly with customers/members.

Answer 1

Ranking the scenarios in order of most to least urgent, the first scenario would be associates not following safety procedures, followed by an associate not completing assigned tasks, a longtime associate resisting a new policy change, and finally a new associate not smiling or acting friendly with customers/members.

1. Some of your associates are not following proper safety procedures when transporting heavy merchandise, which could lead to an injury.
2. An associate is not completing all of his assigned tasks. This puts your department at risk of falling behind on goals.
3. A longtime associate is resisting a new policy change, which could impact the policy's effectiveness.
4. A new associate in your department is very productive, but does not smile or act friendly with customers/members.

Answer 2

The scenarios ranked in order of most urgent to least urgent are: an associate not completing assigned tasks, a longtime associate resisting a new policy change, associates not following proper safety procedures, and a new associate not being friendly with customers/members.

Step-by-step explanation:

1. The associate not completing assigned tasks puts your department at the greatest risk of falling behind on goals. This needs to be addressed promptly to ensure the department stays on track.
2. The resistance to a new policy change by a longtime associate can impact the policy's effectiveness, but it may not have an immediate impact on the department's goals like the first scenario.
3. The associates not following proper safety procedures when transporting heavy merchandise is still a concern, but it might not be as urgent as the first two scenarios since it is about potential future injuries.
4. The new associate not being friendly with customers/members, while important for customer service, does not pose an immediate risk to the department's goals.