Question

Harold greets the administrative assistants each morning and regularly chats with the other supervisors. He is on good terms with the upper​ managers, offering suggestions to save money and to make the firm more effective. Harold is exercising his​ __________ skills.

a) Negotiator
b) Political
c) Interpersonal
d) Conceptual
e) Technical

Answer 1

Harold is showcasing his (option c) interpersonal skills by effectively communicating and building relationships with colleagues at different levels within the organization, thus maintaining a positive work environment.

Step-by-step explanation:

From the scenario provided, Harold is exercising his interpersonal skills. These skills involve the ability to communicate effectively, build relationships, and main good rapport within an organization.

Whether he greets administrative assistants or offers suggestions to upper management, Harold is utilizing his ability to effectively interpret the behavior of others and communicate in a way that is beneficial to maintaining a positive and effective work environment.

Additionally, his actions demonstrate a willingness to be consultative and resourceful in his approach to workplace relationships and proposing improvements within the firm.