Final answer:
Claudia, as a line-supervisor at a bagel factory, requires technical, human, and conceptual skills to be an effective leader following Katz's skills model. She should also focus on flexibility, embracing new projects, staying accountable, and building relationships. Taking initiative and problem-solving independently are key aspects of her role.
Step-by-step explanation:
Using Katz's skills model, Claudia, as a line supervisor at a bagel factory and an effective leader, needs a mix of technical skills, human skills, and conceptual skills. Technical skills involve understanding and proficiency in a specific type of activity, particularly the operation of machinery and equipment that a bagel factory would use. Human skills are the ability to work well with other people both individually and in a group by communicating effectively, being empathetic, and fostering a team environment. Lastly, conceptual skills involve the ability to think and to conceptualize about abstract and complex situations, allowing Claudia to see the organization as a whole, understand the relationships among various subunits, and visualize how the organization fits into its broader environment which includes the fitting of external factors and future trends.
Additionally, Claudia should remain flexible in the face of changing priorities, actively participate in meetings, embrace new projects, stay accountable for her actions, and seek ways to contribute to areas that are a priority for her manager. She should also build relationships with her team and peers, be resourceful, and respond professionally to feedback. Demonstrating leadership by taking initiative and trying to solve problems independently before reaching out for support is also crucial.