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When composing negative messages, don't use language that

a. conveys respect.
b. protects your reader's pride.
c. is overly positive.
d. blames the reader.
e. avoids an accusing tone.

User Cnhk
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1 Answer

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Final answer:

When writing negative messages, avoid language that blames the reader and ensure communication is professional, respectful, and free of discrimination or stereotypes. Revise with sensitivity towards language that may be received negatively and respond to critiques diplomatically and persuasively. Therefore, the given statement is d. blames the reader.

Step-by-step explanation:

When composing negative messages, one should avoid using language that blames the reader. This includes taking care to use a tone that is professional and courteous, refraining from overly familiar jokes or sarcasm, which may be misunderstood due to the absence of vocal tones and body language in written communication. Instead, maintain a formal tone to avoid damaging first impressions.

Additionally, it's crucial to revise with a critical eye for any language that may unintentionally perpetuate stereotypes or discrimination. Be mindful of the connotative meanings of words to ensure they fit the academic and professional tone expected in negative messages. Language choices should be clear, concise, and devoid of discriminatory or stereotypical language against any group.

Lastly, when responding to critique, such as a comment on a story being too negative, it's important to craft a diplomatic and persuasive response. Language that fairly represents uncertainty yet conveys credible concern should be used, avoiding polarizing terms and instead inviting constructive discussion with terms like "possible," "likely," and "risk" to soften the tone while still addressing the main points.

User Sam Gomena
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