Final answer:
Executive Support Systems (ESS) are computer-based information systems that provide top-level executives with summarized and consolidated information to make strategic decisions. They collect and analyze data from various sources to present high-level performance indicators through intuitive interfaces. ESS assist executives in monitoring the organization's overall health, identifying trends, and making informed decisions.
Step-by-step explanation:
Executive Support Systems (ESS) are computer-based information systems that provide top-level executives with the necessary data and tools to make strategic decisions. ESS collect and analyze relevant data from various sources within and outside the organization to present summarized and consolidated information through intuitive and user-friendly interfaces.
These systems typically focus on presenting high-level performance indicators, such as key performance indicators (KPIs), to assist executives in monitoring the overall health and progress of the organization. They are designed to support decision-making processes by providing real-time and accurate information.
For example, an ESS might provide a dashboard with graphs and charts that display financial, sales, production, and human resource data in a visual format. Executives can use this information to identify trends, compare performance against targets, and identify areas that require attention or improvement.