Question

Sam Walton was equally comfortable speaking to the least educated of his customers and his board of directors. All who met him believed he was their new best friend. Sam understood the importance of​ ____________ skills.

Answer 1

Sam Walton understood the importance of communication skills and was able to make everyone feel comfortable and valued.

Step-by-step explanation:

Sam Walton understood the importance of communication skills. Being able to effectively communicate and understand others is valuable in any setting. Sam was able to speak comfortably with both his least educated customers and his board of directors, making everyone feel like he was their new best friend.