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Because they are intangible, durable goods normally require more quality control, supplier credibility, and adaptability than either services or nondurable goods.

a) true
b) false

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Final answer:

The claim that durable goods require more quality control, supplier credibility, and adaptability than services or nondurable goods is false. While durable goods do require rigorous quality control measures, services, due to their intangibility, also necessitate high adaptability and quality standards. Nondurable goods, although not as long-lasting, still need proper quality control for safety and consumer satisfaction.

Step-by-step explanation:

The statement that durable goods normally require more quality control, supplier credibility, and adaptability than either services or nondurable goods is false. Durable goods, like cars and refrigerators, are long-lasting products that do necessitate rigorous quality control and credible suppliers due to their extended use over several years. However, services, which are intangible, demand their own unique set of quality controls and adaptability measures because they cannot be seen or touched and are experienced differently by consumers. For example, healthcare and education services need to be highly adaptable and adhere to stringent quality standards to meet the varying needs of consumers.

On the other hand, nondurable goods, such as food and clothing, do not last as long and may not need the same level of durability-focused quality control. Nonetheless, they still require proper quality control to ensure safety and satisfaction. Overall, the different categories of economic goods—durable goods, nondurable goods, and services—all have unique challenges and quality control requirements based on their nature.

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