Final answer:
Outcomes refers to the specific outputs individuals are asked to achieve, while behaviors refers only to the ways in which people perform tasks leading to outcomes.
Step-by-step explanation:
Outcomes refers to the specific outputs individuals are asked to achieve. Behaviors refers only to the ways in which people perform tasks leading to outcomes.
For example, in a business setting, the outcome could be to increase sales by 10%, while the behaviors could include making cold calls, following up with leads, and conducting sales presentations. The outcomes are the desired results, while the behaviors are the actions taken to achieve those results.
Therefore, the correct answer is option b) Outcomes; Behaviors. Outcomes are the specific outputs to achieve, while behaviors are the ways people perform tasks to reach those outcomes.