Final answer:
Brenda's responsibility is to understand cultural sensitivities to tailor her service to the Changs' specific cultural needs and create a respectful business environment, while also upholding the Fair Housing Act.
Step-by-step explanation:
Brenda, a new licensee, wants to impress her buyer clients, the Changs, who are practically royalty in China, their country of origin. Her responsibility is to understand cultural sensitivities.
This involves respecting their traditions, customs, communication styles, and any business protocols that may be unique to their cultural background.
While providing legal advice or offering financial counseling might be part of a licensee's overall services, these are tasks that typically require specific expertise in law or finance and may be provided by other professionals.
On the other hand, upholding the Fair Housing Act is indeed a responsibility of all real estate professionals, ensuring that discrimination does not occur in the buying, selling, leasing, or renting of properties.
However, the most relevant choice in the context of wanting to impress her clients and tailor her service to their specific needs is to recognize and adapt to cultural sensitivities, helping to create a comfortable and respectful business environment for the Changs.