Final answer:
The query about the underlying root causes of a problem pertains to the source level of systems thinking problems. Root cause analysis seeks to identify and address the root of an issue, preventing it from reoccurring. A problem-solving strategy involves both solving the issue and verifying the reasonableness of the solution.
Step-by-step explanation:
When a student asks, "What is or are the underlying root cause(s) of the problem?" they are inquiring about factors at the source level in terms of levels of systems thinking problems. This type of question aims to identify the genuine origin of an issue rather than just its symptoms. Root cause analysis is a method used to investigate and solve a problem by identifying the fundamental underlying cause, which, once addressed, should prevent the problem from recurring.
For example, if a student is trying to understand why they are underperforming in school, a root cause analysis might reveal that inadequate study habits are to blame. Therefore, the effect of the problem—poor grades—can be linked back to the cause—inadequate study habits. Understanding what makes this an issue comes from identifying that the consequences (poor academic performance) negatively affect the student's goals.
A Problem-Solving Strategy involves not just solving the problem with outlined strategies but also determining whether the solution is reasonable and, if not, identifying the cause behind the unreasonable answer. This thorough examination at the source level provides a deeper understanding of issues and more effective solutions.