Final answer:
Honesty, social responsibility, and customer service are key components of an organization's core culture, consisting of values and beliefs that define the organizational culture. These cultural elements influence employee behavior and set expectations within the workplace, which are crucial for job success and adherence.
Step-by-step explanation:
Honesty, social responsibility, and customer service are examples of values and beliefs that can become foundations for an organization's core culture. These aspects are central to organizational culture, which also incorporates visions, hierarchies, norms, and the interactions among employees. This framework of a company's organizational culture is vital in shaping not only the company's identity but also the behaviors and expectations of its employees.
An organization's culture is made up of three layers according to Ostroff, Kinicki, and Tamkins (2003): observable artifacts, espoused values, and basic assumptions. Observable artifacts include language, symbols, narratives, and practices, while espoused values are the endorsed concepts and beliefs. Understanding and adhering to these cultural components is essential for success within the workplace, as deviating from these expected behaviors and norms could lead to job loss. Moreover, these cultural elements influence workplace culture and stand as a determinant for employer expectations.
Values, norms, and social control play significant roles within a culture. They dictate acceptable behavior and form the unwritten rules we follow in social interactions. Importantly, these cultural expectations are not just passively absorbed; they are actively taught and learned within the culture of a workplace.