Final answer:
Cable operators and technicians hold onto their edge over DSL and telco services by rolling out new services with lower speeds for customer installations, offering professional installations and customer follow-up, and providing unbundled services to customers farther from the central office.
Step-by-step explanation:
The cable operators and technicians hold onto their edge over DSL and telco services by:
- Rolling out new services with lower speeds that enable customers to perform installations on their own. This gives the customers more flexibility and control over their services.
- Offering professional installations and customer follow-up as DSL installations are usually performed by the customer. This ensures that the installations are done correctly and any issues can be addressed.
- Offering unbundle service to customers farther than 18,000 feet from the central office (CO). This allows the cable operators to provide services to customers who are located further away from the central office.