Final answer:
Matching store services with individual customer needs is true and crucial for customer satisfaction. Exceptional customer service, both externally with customers and internally with supervisors, can lead to positive outcomes and opportunities.
Step-by-step explanation:
The statement is certainly true. Matching your store services with customers who will find them beneficial is a key principle of good customer service and marketing. By observing and understanding each customer's unique needs and interests, businesses can provide personalized services which lead to higher customer satisfaction and loyalty. Additionally, storefront displays play a crucial role in this by manipulating a shopper's emotions, suggesting that a product can enhance their life beyond its utility, a tactic used by marketers.
In the internal business environment, the concept of treating your manager as an internal customer is also important. Offering exceptional customer service within your workplace can lead to positive feedback and can pave the way for further career opportunities, ultimately enhancing job satisfaction. This illustrates the value of professional and resourceful behavior in both external customer interactions and internal business relations.