Final answer:
Operational managers are responsible for day-to-day activities and direct supervision of staff, which include titles like foreperson, sales manager, shift manager, or supervisor.
Step-by-step explanation:
Titles such as foreperson, sales manager, shift manager, or supervisor typically belong to operational managers. These individuals are responsible for day-to-day operations and direct supervision of workers. They often deal with routine decision-making within their specific operational areas.
Regarding the other questions for context:
- An expressive leader is likely to be someone who offers emotional support and maintains group harmony, such as the director of a summer camp for chronically ill children.
- The department store manager is using a cluster survey design by selecting entire departments randomly and then interviewing everyone within those selected clusters.
- When authority does not primarily reside in a leader, such as a dictated behavior or inherited position, it is typically known as traditional authority.
- The type of leadership where communication flows from the top down is known as authoritarian leadership.