Final answer:
The stage heavily influenced by customer experiences, perceptions, attitudes, and values is the evaluation stage.
Step-by-step explanation:
The stage in the human communication process heavily influenced by customer experiences, perceptions, attitudes, and values is the evaluation stage.
During the evaluation stage, customers assess the information they have about a product or service and make judgments about its suitability and value. This stage is influenced by a variety of factors, including previous experiences, personal beliefs and attitudes, and societal norms and expectations.
For example, if a customer has had a negative experience with a similar product in the past, they may be more skeptical and cautious during the evaluation stage. On the other hand, if a customer strongly values sustainability and environmental responsibility, they may prioritize those factors when evaluating a product.